Terms and Conditions
Effective Date: 01/01/2025
Company Name: Happy Journey
Website: www.happyjourneytrip.com
1. Introduction
Welcome to Happy Journey. By accessing or using our website, you agree to be bound by the following terms and conditions. If you do not agree with any part of these terms, please do not use our website or services.
2. Services Offered
Happy Journey provides travel-related services including but not limited to:
Domestic flight bookings
Tour packages across India (including Meghalaya, Sikkim, Tawang, etc.)
Hotel bookings and transportation
3. User Responsibilities
You agree to use our website only for lawful purposes.
You must provide accurate information during booking or inquiry.
You are responsible for maintaining the confidentiality of your account and personal information.
4. Payments
All bookings must be paid in full as per the package/payment plan agreed.
Prices are subject to change based on availability, demand, or seasonal fluctuations.
Happy Journey is not responsible for payment gateway issues or bank delays.
5. Cancellations & Refunds
Cancellation charges may apply as per airline, hotel, or vendor policies.
Tour package cancellations are subject to our cancellation policy which will be shared at the time of booking.
Refunds, if applicable, will be processed within 7–15 working days.
6. Changes to Bookings
Any request to change travel dates, names, or destinations is subject to availability and may incur additional charges.
Happy Journey reserves the right to make changes to itineraries in case of unforeseen circumstances (weather, strikes, etc.).
7. Third-Party Services
We may use third-party service providers (airlines, hotels, transport). Happy Journey is not responsible for any deficiency or service delay from third parties.
8. Limitation of Liability
Happy Journey shall not be liable for any direct, indirect, or incidental damages resulting from the use or inability to use our website or services.
9. Privacy Policy
We value your privacy. Please refer to our [Privacy Policy] for details on how we collect and use your information.
10. Intellectual Property
All content on this website including logos, text, images, and graphics are the property of Happy Journey and may not be reused without permission.
11. Governing Law
These terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the courts in Guwahati, Assam.
For any queries, please contact us at:
Phone: 7002089862
Email: happyjourneyghy@gmail.com
Office: 3rd floor, meera towers, rkg road, kumarpara, Guwahati, assam 781009